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Wave Planner-1st shift

Overview
Americold provides temperature-controlled warehousing and transportation to food producers, restaurants, schools and retail outlets such as grocery stores. We're proud to provide an essential link in the food and beverage industry supply chain, and to play our part in ensuring families across the US and overseas can sit down together to eat.
Based in Atlanta, Georgia, Americold owns and operates 165+ temperature-controlled warehouses in the United States, Australia, New Zealand, China, Argentina, and Canada. In North America we have over 11,000 associates and offer a wide variety of employment opportunities - from warehouse forklift operators and supervisors to accounting, customer support, engineering, transportation, and technology solutions positions.
Responsibilities
Under general supervision, this position is responsible for allocating orders, releasing work to warehouse floor, balancing workflow, and ensuring inbound and outbound truck turn times are within acceptable levels.
Essential Functions:
Resolve order product shortages
Manage order cuts and communicate to customers
Release work to the work queue in a manner that ensures maximum levels of interleaving, productivity, and carrier turn times
Prioritize individual Lift Truck Operator (LTO) tasks along with Dock Supervisors
Ensure dock office is utilizing inbound and outbound dock optimization functionality for each receipt and order
Run labor reports and review with Dock Supervisors and Office Manager
Review/update base priorities weekly to reduce manual priority changes in the work queue
Review/update LTO home work zone assignments along with Operations Manager
Review/Update product code velocity zone assignments along with Operations Manager
Review/update optimal static and dynamic pick locations along with Operations Manager
Actively participate in continuous improvement projects and safety programs
Continually evaluate effectiveness of systems and recommend changes where appropriate
Troubleshoot and correct systems problems
Train all levels of users on relevant systems
May resolve product order shortages
May manage order cuts and communicate to customers
Follow attendance policy, show up for work on time and ready to work assigned shift
Other duties as requested
Qualifications
Knowledge Skills and Abilities Required:
Ability to work in fast-paced, deadline-oriented environment
Good customer service skills
Proficiency with basic PC software and Americold systems
Ability to communicate effectively with a variety of individuals
Ability to pay close attention to detail
Strong communication skills
Must have strong relationship building skills, be able to provide and model leadership behaviors including the ability to defuse conflict
Relate to others beyond giving and receiving instructions
Ability to perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others
Tools and Technology Required:
Knowledge of Warehouse Management Systems
Knowledge of Microsoft Office Suite
Desktop computers
Educational Requirements:
High School Diploma or General Education Degree (GED) preferred, or at least one year related work experience
Americold is an Equal Opportunity/Affirmative Action Employer EOE/AA M/F/D/V DFW



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